Privacy policy

At Appearance & Impression, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; we do not store your full payment card details)
Order history
IP address
Browser type and device information
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchases
Provide customer support
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Send promotional emails and special offers if you have opted in
Comply with legal obligations

Payment Security

Payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance your shopping experience
Support marketing and advertising efforts

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and delivery partners
Website hosting providers
Analytics providers
Marketing service providers
Government authorities when required by law

These service providers are permitted to use your information only to perform services on our behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, where permitted by law
Object to or restrict certain processing
Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.