We are based in:
Appearance & Impression
6423 Landover Rd, Apt 204
Cheverly, MD 20785
United States
You can reach us through:
Email: appearancebiz@gmail.com
Phone: +1 (240) 370-0643
Our customer support team is happy to assist you with any questions regarding your order or our products.
Orders are typically processed within 1–3 business days after payment has been confirmed.
Estimated delivery times are:
United States: 5–10 business days
International Orders: 10–20 business days (where available)
Please note that delivery times may vary depending on your location and shipping carrier.
Yes. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (when available).
We accept major credit and debit cards as well as other secure payment methods available during checkout.
If your order has not yet been processed, we may be able to modify or cancel it.
Please contact us as soon as possible after placing your order.
We accept returns within 30 days of delivery for eligible items that are unused and in their original packaging.
Please review our Return & Refund Policy for complete details.
Please contact us within 48 hours of delivery and include:
Your order number
Photos of the damaged item
Photos of the shipping package
We'll work quickly to resolve the issue with a replacement or refund, as appropriate.
Yes, international shipping may be available depending on your location.
Please note that customs duties, taxes, and import fees are the responsibility of the customer.
Yes. All payments are processed through secure payment providers using industry-standard encryption. We do not store your full payment card information.
Unless otherwise stated, clearance, final sale, personalized, and custom-made items are not eligible for return.
Shipping delays may occasionally occur due to weather, carrier issues, or customs processing.
If your order is significantly delayed, please contact our customer support team and we'll assist you in tracking your shipment.
Please contact us immediately after placing your order.
If your order has not yet been processed, we'll do our best to update the shipping address.
Appearance & Impression
Address:
6423 Landover Rd, Apt 204
Cheverly, MD 20785
United States
Email: appearancebiz@gmail.com
Phone: +1 (240) 370-0643